Building the Case for Content Operations in Complex Organizations

Trey Smith, Sr. Program Supervisor and TechPubs Lead at Honeywell said his theme is around managing change. 

Found that we had the wrong tools for our size. 

When building a business case, establish your win condition, leverage your network, and don't let a good crisis go to waste.  Understand it is a marathon, not a sprint. 

Influencer 101 is network, target your audience, money talks, and fill your skill gaps.